One inbox for website inquiries
Bring inquiries submitted through your RookFront website widget into one customer inbox. See which conversations need attention without piecing together scattered messages.
AI customer inbox for small businesses
Never lose track of a customer again.
Give website inquiries one home—and a clearer next step. RookFront keeps the conversation together, while Rook Insight helps you understand what the customer needs and draft your response.
Free beta. No credit card required.
Tools to organize inquiries and support your decisions. You stay in charge of the response.
RookFrontHarbor Plumbing · Example
Inbox
Jamie MorganNew
My water heater has started dripping. Can you help me arrange a repair?
Website inquiry
Keep the customer’s message and next step together.
Rook Insight
High urgency- Summary
- Customer reports a leaking water heater and wants help arranging a repair.
- Intent
- Service request
- Recommended next action
- Review the request and ask for the property location and when the leak began.
- Suggested reply · Draft
- Thanks for reaching out. Where is the property, and when did the leak start?
Review before sending through your usual communication channel.
Good service starts with knowing who needs you next.
A website inquiry can be easy to overlook. Details get scattered, urgent requests blend into the rest, and following up starts with rereading everything.
RookFront gives your business a shared view of the inquiry, the customer’s context and the next step—so the conversation is easier to pick back up.
A clearer customer workflow
From inquiry to an informed response.
Customer and conversation context
Keep submitted contact details and conversation history alongside the inquiry. Get back to the customer’s request without starting from scratch.
Rook Insight
AI helps summarize the conversation, identify likely intent, classify urgency and recommend a next action. Use it to support your judgment, not replace it.
Connect your website. Keep the next step clear.
- 1
Connect your website
- 2
Customer sends an inquiry
- 3
RookFront organizes it
- 4
Review Rook Insight
- 5
Decide and respond
AI suggests the response. You review it and decide what to send.
See the complete setup and workflow →Made for small service businesses.
For teams that do hands-on work and need a straightforward way to stay on top of website customer inquiries.
- Plumbing
- HVAC
- Electrical
- Contractors
- Roofing
- Landscaping
- Property management
- Auto repair
Give every inquiry a clear next step.
Start with RookFront’s free beta. No credit card required.